Help center
Guides for billing and accounts, answers to common questions, and a place to report policy concerns. When you sign in, your tickets and plan details live in one hub.
Browse topics
Start with the area that matches what you need. Each guide is written to stand alone.
- Billing & plansInvoices, upgrades, and refunds.
- FAQsHow Meridian works day to day.
- Report a botAbuse, policy, or safety on Meridian-hosted bots.
- Enterprise contactHigh-scale bot networks and custom plans.
- GlossaryReference for every builder component.
Shortcuts to every guide are in Help resources below.
Your support hub
Signed-in workspace for threads you open with Meridian, plus plan context and quick links.
Open Your support after you sign in to Meridian. Recent tickets appear beside your plan snapshot, with the same help shortcuts you see here.
Create a ticket
Same options as on Your support: policy report, billing or account request, or a general support thread.
Help resources
Guides and forms you might need next to your tickets and plan.